Benefit 1: Your Own CareTeam
When you are enrolled in CVS Caremark Specialty Pharmacy, you will be assigned to a clinician-led CareTeam. The members of this team are experienced in helping people with serious medical conditions get the most out of their health care through disease education and counseling. Whenever you need to contact your dedicated CareTeam, just call the toll-free phone number on your prescription label.
Benefit 2: Convenient Medicine Delivery Services
Instead of going to your local retail pharmacy, your CareTeam will contact you to arrange for the delivery of your specialty medications. Medications can arrive at the location you choose* in a timely manner wrapped in secure, nondescript, temperature-controlled packaging.
*Subject to applicable laws and regulations
Benefit 3: Claims Assistance
Your CareTeam will assist you in managing your health care paperwork by filing your insurance claims as well as acting as your advocate in any benefits investigation.
Benefit 4: Treatment Assistance
With your CareTeam, you will have access to the education, support and tools you need to better understand your treatment and manage your condition. Your CareTeam will:
CVS Caremark is also a leader in understanding emerging therapies for serious, chronic conditions. So if your treatment should change at any time, your CareTeam will be available to discuss your new treatment with you and help you establish a new routine.
Benefit 5: Help is Just a Call Away
As part of our services, we offer personalized counseling on your condition, how to best manage it and the latest developments to get the most from your medicine. Our pharmacists are available for emergency consultations 24 hours a day, 365 days a year; just call the toll-free phone number on your prescription label.
The more you know about your treatment, the more you can take control of your health care. CVS Caremark is here to help you do just that.